The Nonprofit FAQ

What laws apply to telemarketing?

From www.business.gov: Telemarketing is a great way to directly reach existing and potential customers, but it is also subject to additional rules and regulations due to a history of overly aggressive selling tactics and deceptive practices. Commercial telemarketers are regulated by federal and state laws that establish curfews, do-not-call lists, and other requirements aimed at protecting consumer privacy. Telemarketing is regulated at the federal level by two statutes: The Telephone Consumer Protection Act of 1991 (TCPA) and the Telemarketing Sales Rule (TSR). The Federal Communications Commission (FCC) discusses its telemarketing policies here: http://www.fcc.gov/cgb/policy/telemarketing.html A great resource for further information is provided by Business.gov, although some exceptions may apply for nonprofit organizations: http://www.business.gov/business-law/advertising-law/telemarketing/ Updated 07/09/09 -- YBL