Synopsized from the book How To Be Your Museum's Best
Advocate by Jason Hall, Director of Government and Public Affairs for the
American Association of Museums. Published by the AAM’s Technical Information
Service, 1994.
This book is available online from http://iweb.aam-us.org/Purchase/SearchCatalog.aspx
(Posted with permission. Though this synopsis focuses on Congress and on museums, it can readily be adapted by organizations of any sort as a source of advice for working with elected officials in any office.)
Three Goals and a Principle
There are three reasons to meet with your various legislators. You want to:
- Get on your legislator's map
- Make sure they know:
- Who you are
- What your museum does for the community; and
- That you are paying attention to them.
- Identify your ongoing contact person in your legislator's office who handles
your issues.
Work the issues you are interested in.
The Single Most Important Principle:
Everything you say in your meeting with a legislator should relate to the
specific, particular, tangible services your museum provides to your community.
You must be specific. Legislators live in the world of concretes. Talk in
those same terms. Change the issues from abstractions about the ultimate value
of art, history, or science to practical help for the community.
Your request for support must be weighed against the thousands of requests your
congressman receives. What are the costs and benefits? What are the political
ramifications? In this competition, talking about community benefits plays to
your strength as an organization. A museum cannot demonstrate much direct
economic impact like a business association can, but your legislator and his or
her assistants want to like you. Tell them why they should.
Your advantage over an individual or businessperson is that you represent an
institution that provides jobs, tourism, and education, plus you have powerful
people on your board, typically those people who are politically involved in
your community and people who contribute to politicians.
Remember, they want something from you, too. They want:
- Your vote
- Your good word-of-mouth recommendations back home
- Your news of what is going on in their district.
This last is very important to them and it puts you in the "catbird seat." You are a
constituent, and as such, you are a different kind of lobbyist than any other,
with advantages that a professional, non-constituent lobbyist cannot bring to
bear.
More importantly, you represent a local institution that provides jobs,
helps promote tourism, educates, and has community visibility.
Second, your
board is full of powerful, local people, some of whom may know the legislator
personally or have contributed to his or her campaigns. In fact, as you
describe some of your community-oriented museum projects, it would not hurt to
name a few of your board members who helped create them.
The great uncertainty in a congressman's life is wondering whether they know
what is really going on in their district. You can become an ongoing and
valuable source of information.
Nine Points for Your Presentation
If you are part of a group, you will operate a little differently. The
disadvantage of going in a group is that there is less time for each of you to
get on the staffer's map. The advantages are that you carry much greater power
for your case and you can take turns to assure that you make all the key
arguments. Alone or in a group, you want to keep your presentation short and to
the point, because these people are overwhelmed with information the time. As
soon as you leave, they may be seeing the boilermakers or the cattlemen, so your
message needs to be clear in order to be remembered.
Try to keep your presentation to 15 to 20 minutes, if possible. The following
nine point plan will help you maximize this brief meeting:
- Thank them three times
- For their time
- For the representative's vote on museum issues
- For the representative's positions on non-museum issues.
You will likely know the representative's votes on museum issues from your
network. ....But, if you can also show some knowledge of how
your representative voted "right,' according to your politics, on non-museum
issues, the political staff will be amazed. This information is very easy to
acquire. Two reference books are readily available in your local library: The
Almanac of American Politics and Politics in America. Both provide short,
accurate summaries of the political career of your Representative or Senator,
statistics on their elections, and how they voted on the top 10 to 12 national
issues. They also list which committees your legislators serve on.
- Introduce you museum and how it serves.
Keep your description brief. You might want to include
- Your museum's name and where it is
- Its scale - the size of the budget and the number of staff you have
- Its mission in its briefest form
- Recent projects you have done with community appeal.
- Summarize the issues for the museum community and how your museum is
affected.
Presentations work best when limited to two or three issues. The principle is
to keep it simple and do not appear to be asking for the world. If you are
presenting the issues as a group, and effective way to handle the situation is
to decide in advance who will be the lead presenter on what. Other
participants can then fill in.
- Tell them what you want them to do.
It is not unusual for a constituent to complain eloquently about a problem and
leave, satisfied that the message has been conveyed. Meanwhile, the
Congressional staff are thinking, "Right, it's a problem, but what can we do
about it?" Give them something simple and specific that you would like them to
do.
- Give them local political news.
The administrative assistant, district manager, and press secretary try to keep
on top of local news, but their knowledge is usually piecemeal. As a result,
the office is always hungry for another piece of local information, and this is
especially true in an election year.
Most constituents are unaware of this and Members of Congress will not be
expecting you to provide news from the district. Try to tell them what people
are really concerned about in your town, and be clear that this is not just the
view of the cultural community. If you are in a group, this kind of news can be
even more valuable to them, especially if you all come from different towns in
the district. Provide this on an ongoing basis, and legislators will listen to
you any time about your museum's issues and action you want them to take. In a
word, become a source.
- Leave your issue briefs.
Issue briefs summarize in one or two pages the essentials of an issue. They
usually give some concise background on the history of the issue, what museums
want, why this is a good idea, and the current status of legislative action.
It is important to leave your brief for a number of reasons. First, the
staffer's notes may not be adequate to your excellent presentation, but the
issue brief can compensate for that. Second, you have saved the staffer a lot
of time with this paper; he or she can simply attach a cover memo to the brief,
and your message goes to the representative exactly how you want it. Third, an
issue brief can be the basis for the staffer’s file on this issue. Fourth, the
brevity and clarity of the issue brief creates a greater assurance that it will
be read and understood.
Occasionally you will visit the Member of Congress on matters relating only to
your museum, not to the whole museum community. In this case, you will want to
create your own issue brief.
- Thank them again
- Exchange business cards.
Indicate interest in staying in touch and do. This is one of the main points of
you visit. Invite the representative and staffer to visit your museum for
special tours of the museum so they can see what you are doing for the
community. Do call them again. Remember, whenever you are calling to ask for
something, give them something in return: news from the district. You will
become a source and eventually they may start calling you.
- Call the AAM first.
If you have questions about where the issues stand, need our issue briefs, etc.,
call the AAM's Government and Public Affairs Program at 202/289-9125.
Consolidating Your Base: Building a Program at Your Museum to Reach Local,
State, and Federal Politicians
Suggestions for Direct Advocacy
- Make calls and write letters
- Meet them face-to-face.
- Invite them to events
- Add them to your mailing list
- Give them posters
- Nominate politicians or their spouses to your board
- Pick champions for an issue
- Thank them when they help you
- Build a relationship from the beginning with freshman legislators
- Designate a political liaison. While the museum's director should do
as much of the face-to-face work as possible, another staff person should be
designated to act as an ongoing political liaison responsible for taking care of
the items noted above.
Suggestions for Indirect Advocacy
Work through those to whom the politicians listen, including:
- Their funders
Information on campaign contributors can be obtained from the Federal Election
Commission and its analogous agencies on the state and local levels. You can
find out who has given how much, and perhaps you will know some of those
contributors. They can then be asked to carry your museum's message.
- The local press
The politician is likely to pay some serious attention to an editorial that
runs your way, especially when you attach the clipping to your issue brief.
- Other politicians
You will have a real advantage is you can find out which other politicians,
agency heads, etc., are the political friends and advisors of the politicians
you want to influence, if you can get those people to carry your message.
- Community notables
After the press, the most important word of mouth they can have in the
community is from the leaders of the business, professional, and non-profit
communities. Your position may well be furthered if the local hoteliers,
restaurateurs, car dealers, or bankers carry the message of how your museum is
improving the education of the community's kids, bringing new tourist
business, and helping to entice plant relocations to town.
- The politician's personal friends and spouse
Having them on your board and keeping them informed and well-disposed can
help your museum's cause.
- The politician's staff
Generally speaking, the more over-committed and prominent the politician, the
more authority the staff has. Senators have a lot more territory, people, and
issues to represent than do most Representatives. Consequently, their
legislative staffers tend to have more independent authority. Remember to pay
attention to his or her chief staff person. They can be of great help or they
can damage your position if they think you have seen them as beneath your
notice.
- Groups representing jobs
Your museum represents jobs, of course, but to the extent that you can have
entities that represent larger numbers of jobs arguing for you, you will be
ahead. Will the Chamber of Commerce go to bat for you? Who is the biggest
employer in your area? What corporate sponsors have supported an exhibit or
your museum in general? Can you leverage that connection into getting them to
talk to your politician on your behalf?
- Large blocs of voters
Put together your own list of supporters to act when you need calls and
letters. Include your museum staff, friends group, board, docents, perhaps a
joint list developed with other area cultural organizations, local teachers
you work with, the PTA, service organizations, etc.
- Coalitions of organizations
Competing organizations that have worked out a compromise with each other in
advance and who then come to the table as a group are usually welcomed and
perceived as players. Consider who your allies are and whether you can find
unusual allies, organizations outside the cultural community or groups that
have traditionally been seen as your opponents on other issues that will help
your side be perceived as representing a better cross-section of the
community.
Think about:
Who are your natural allies? How do they overlap with the people to whom
politicians listen?
- Your board
- Other volunteers
- Other museums in your area
- Business groups
- Other non-museum cultural institutions
- State and local government tourism offices and committees
- Teachers and education groups
- Your subject matter buffs
- Your subject matter industries
- Corporate sponsors
- Your museum members.
How do you bind with your natural allies?
- Speak to local community groups
- Keep records
- Become visibly useful to the community in new ways
- Use your strength — civic pride
What trains are leaving the station?
What are the hot state, local, and federal issues on which the press and
politicians are focusing? How can your museum's services link up with those
agendas?
Are you aware of difficulties that are growing, as well as opportunities? Do
you have enough strong allies at this time to resist successfully any unwanted
political proposals? What steps are you taking to secure such allies and to
create and maintain enough communication with them to secure effective
alliances?
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